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The Haymarket Foundation delivers services in two key domains, Specialist Homelessness Services (SHS) and Alcohol and Other Drugs (AOD) Services. The organisation’s services are only available to clients over the age of 18.The Foundation delivers three Specialist Homelessness Services (SHS) programs; The Haymarket Centre, Rapid Response Program (Rapid), and the Sydney Homelessness Early Intervention Service (SHEIS). An operational summary of each of these programs is outlined below.
The Haymarket Centre (“The Centre”, THC) is a 24-bed crisis accommodation facility funded by the Department of Family and Community Services. Bed availability is split into 11 male beds, 11 female beds, and two transgender beds. To be admitted into this service, clients must; be homeless, have a diagnosed mental health condition, and still using drugs or alcohol. The service is always open (24 hours per day, 365 days a year), with social work and case management services delivered using a harm minimisation, trauma informed approach. The goal of this service is to stabilise clients through pro-active case management and advocacy work to establish pathways to permanent accommodation.
The Rapid Response Program (Rapid) aims to quickly re-accommodate people who are newly homeless. This program is led by the Young Women’s Christian Association (YWCA), with the Haymarket Foundation providing high effort case work and community based accommodation to men and women under a sub-contracting, Joint Working Agreement (JWA). Case management services are delivered across the Central and Inner Western Suburbs of Sydney between 8:00am to 4:00pm Monday to Friday, with clients staying in transitional community based accommodation for up to three months. The goal of this service is to identify and transition clients to permanent accommodation to prevent long-term homelessness.
The Sydney Homelessness Early Intervention Service (SHEIS) provides short-term case work and brokerage services to people who are at risk of, or who are newly homeless. This program is led by Mission Australia (MA), with the Haymarket Foundation providing high effort case work and brokerage services to men and women under a sub-contracting, Joint Working Agreement (JWA). Case management services are delivered across the Central and Inner Western Suburbs of Sydney between 8:00am to 4:00pm Monday to Friday, with clients receiving brokerage (e.g. support in clearing rental arrears) and additional service linkages to remain in secure accommodation. The goal of this service is to support clients to remain in permanent accommodation and prevent primary homelessness from occurring.
The Foundation also delivers four Alcohol and Other Drugs Programs; the HIV/AOD Integrated Care Program, the Bourke Street Project, the AOD Counselling Service, and a Waiting List Support Service. An operational summary of each of these programs is outlined below.
The HIV/AOD Integrated Care Program is a four bed stabilisation unit located within The Haymarket Centre funded by the South Eastern Sydney Local Health District (SESLHD). Clients are typically referred to this service from the AIDS Dementia and HIV Psychiatry Service (ADAHPS), and must be HIV positive, homeless, have a diagnosed mental health condition, and still using drugs or alcohol to be admitted into the service. The service is always open (24 hours per day, 365 days a year), with social work and case management services are co-delivered by Haymarket, the NSW Health HIV Community Team and the Bobby Goldsmith Foundation (BGF) using a harm minimisation, trauma informed approach. Clients stay until they are stable and are then transitioned to the Bobby Goldsmith Foundation’s Floating Care Program.
The Bourke Street Program is a community living skills and accommodation program funded by the SESLHD for up to 24 men who have completed a residential rehabilitation program and require additional support to maintain a drug free lifestyle. Clients are typically referred to this program from residential rehabilitation services, and must be clean/sober for at least 30 days to be considered for admission. Case management, group therapy, and living skills programs are delivered using a strengths based approach between 10:00am to 6:00pm Mondays, and 8:00am to 4:00pm Tuesdays to Fridays. The goal of this service is to support men to rebuild their lives and to build the strengths required to remain clean and sober in broader society.
The AOD Counselling service is a face to face service that provides counselling support to people who are trying to achieve and maintain a drug free lifestyle. The service is funded by the Central and Eastern Primary Health District (CESPHN) with the psychologist also conducting groups therapy, outreach clinics to Foster House and the Ozenham Learning Centre and supports the Haymarket staff in their case management of clients by providing clinical supervision or crisis intervention.
The Waiting List Support Service (WLSS) is a telephone and face-to-face service that provides support and assistance to people who are either having difficulties navigating, or waiting to access rehabilitation services. WLSS is funded by the Central and Eastern Primary Health District (CESPHN) with the aim to provide ongoing emotional support to help individuals stay on treatment service wait lists, support to clients in accessing community & treatment services, provide information on available treatment services, and care coordination and advocacy.